• Become knowledgeable about your speech topic.
• Establish an ethos first - a good way to do this is to begin your speech with a funny joke or small talk.
• Don't constantly read your notes, cross your arms/legs or have your hands in your pockets.
• Make frequent eye contact to everyone.
• Think of the audience as your friends and smile.
• Deliver your message without ranting or having an axe to grind.
Interpersonal sales/product demos
• Memorize any script you have without totally relying on it.
• Be fully knowledgeable about your products.
• Build a rapport - greet each prospect in a friendly, happy manner.
• Get customers involved by having them touch or test your item.
• Blend listening to your prospects and showing empathy for their related problems in with giving your spiel.
• You'll make a better impression by arriving with an attache or briefcase instead of a backpack, book bag or gym bag.
• Sell yourself.
• Frequently make eye contact for several seconds then momentarily look away.
• Answer questions briefly without being vague or talking excessively.
• Don't ask about the salary or badmouth your bosses.
• Be ready to answer questions about your background or what the firm does, no matter what type of firm it is.
New tip for public speakers and salespeople
Besides being informative, display humility and self deprecation. Regarding the latter, your prospects may relate to you better if you poke fun and laugh at yourself.
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